Samsung are still seemingly struggling to ship out the free Galaxy Buds to people who pre-ordered the Galaxy S10 or S10 Plus.
I previously posted about the delay and have since had an e-mail update from Samsung which you can see below:
From: Samsung Promotions <[email protected]>
Date: Thu, 18 Apr 2019 at 17:37
Subject: Samsung Galaxy Buds Promotion – Delivery Update
Claim ID: xxxx
We are contacting you regarding your recent claim on our Samsung S10 Pre-Order Galaxy Buds promotion.
Due to the popularity of this promotion, some customers may experience a slight delay in receiving their Samsung Galaxy Buds.
We would like to sincerely apologise for the possible delay. Please rest assured that we are working as fast as we can to send out your reward. Whilst we hope to avoid any delay with your shipment, we are aiming for your Galaxy Buds to be shipped out to you within the next 10 days at the very latest.
Once your Galaxy Buds have been dispatched, you will receive a notification via email which will contain the courier tracking details and provide you access to the latest updates on your shipment.
Apologies once again for any inconvenience caused by this possible delay.
Samsung Promotional Support
This is an automated email from a no-reply address. Please do not respond.
So now I continue to sit here whilst the value of Galaxy Buds continues to depreciate. Will they ever arrive? Will I just give them away in a competition? Who knows…